Privacy Policy

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Eleven Spa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.elevenspa.com).

We may collect the following types of information:

• Personal Information: Name, phone number, email, billing details, and any information you provide when booking a service or subscribing to our emails.
• Technical Data: IP address, browser type, and browsing behavior on our website.
• Payment Information: If you make a purchase or book a service, payment details are processed securely through third-party providers.

We use your information to:

✔ Process appointments and transactions
✔ Improve our website and services
✔ Send appointment reminders and promotional offers
✔ Ensure security and prevent fraud

We do not sell or rent your personal information to third parties.

• We use cookies to enhance your browsing experience.
• You can adjust cookie preferences in your browser settings.
• Third-party analytics tools (like Google Analytics) may track anonymous usage data.

• We implement secure encryption and industry-standard security measures to protect your data.
• However, no online platform is 100% secure, and we cannot guarantee absolute protection against breaches.

We may share your information in limited cases:

• With trusted service providers (e.g., payment processors, email marketing services) who help us operate our business.
• If required by law enforcement or legal obligation.

We do not sell your data for marketing purposes.

• Opt-Out: You can unsubscribe from marketing emails at any time.
• Access & Update: You can request to access, update, or delete your personal data by contacting us.
• Do Not Track: We honor browser Do Not Track (DNT) settings where applicable.

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

We may update this Privacy Policy periodically. The latest version will always be posted on this page.

Contact us at 905-898-6565